Terms and Conditions

Introduction

Welcome to e-Bisita. These terms and conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree to these terms, you must not use our website or services.

e-Bisita provides a platform for booking visits (both face-to-face and online) with prisoners in various detention facilities in the Philippines. We aim to ensure that all visits are arranged in a lawful, secure, and orderly manner.

1. General Conditions

1.1. By using e-Bisita, you agree to abide by all applicable rules and regulations established by the detention facilities and the Bureau of Jail Management and Penology (BJMP) of the Philippines.

1.2. Visits, whether face-to-face or online, are subject to approval by the prison administration and may be canceled or rescheduled based on security concerns, health protocols, or other unforeseen circumstances.

1.3. e-Bisita is only a booking platform and is not responsible for the availability or the conditions of the visit, nor any decisions made by the prison facility.

2. User Registration

2.1. To book a visit, users must create an account with e-Bisita by providing accurate and complete information. Users are responsible for maintaining the confidentiality of their login credentials.

2.2. By registering, users confirm that they are at least 18 years old and are authorized to visit the inmate they are booking.

2.3. e-Bisita reserves the right to suspend or terminate any account that provides false or misleading information, violates our terms, or engages in activities that could harm the platform or other users.

3. Booking Process

3.1. Users can request to schedule either a face-to-face or online visit with a prisoner using the e-Bisita platform.

3.2. All bookings are subject to availability and must adhere to the visiting hours and rules of the specific prison facility.

3.3. Users must comply with all the required documentation and procedures set forth by the prison administration, including any health and safety protocols.

3.4. e-Bisita will notify users of the status of their booking (approved, pending, or denied) via email or through the user’s account on the website.

4. Cancellation and Rescheduling

4.1. Users may cancel or reschedule their bookings within the guidelines provided by the respective detention facility.

4.2. In case of cancellation or rescheduling initiated by the detention facility, e-Bisita will inform the user as soon as possible. e-Bisita is not responsible for any inconveniences caused by such cancellations.

4.3. Refunds, if applicable, are subject to the policies of the respective detention facility and will be processed accordingly.

5. Rules for Face-to-Face Visits

5.1. Face-to-face visits must follow the detention facility’s protocols, including dress codes, conduct rules, and limitations on items that can be brought into the facility.

5.2. Visitors must bring a valid government-issued ID and any other required documents during their visit.

5.3. Visitors must arrive on time. Late arrivals may result in the cancellation of the visit without refund or rescheduling.

5.4. Physical contact with prisoners may be restricted and is subject to the rules of the prison facility.

6. Rules for Online Visits

6.1. Online visits will be conducted through a secure video conferencing platform approved by the detention facility.

6.2. Users are responsible for ensuring they have a stable internet connection and a functional device (laptop, tablet, or smartphone) for the online visit.

6.3. Any inappropriate behavior or unauthorized recording during the online visit may result in the immediate termination of the session and future visit restrictions.

7. Privacy and Data Protection

7.1. e-Bisita values your privacy and is committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (R.A. 10173) of the Philippines.

7.2. By using our services, you consent to the collection, use, and processing of your personal data for the purpose of booking visits, verifying user identity, and complying with applicable laws.

7.3. We will not share your personal data with third parties, except as required by law or to facilitate the booking process with the detention facility.

8. Limitation of Liability

8.1. e-Bisita serves as a booking platform and does not control or influence the operations of any prison facility. We shall not be held liable for any issues related to the availability or conduct of visits, including delays, cancellations, or security concerns.

8.2. e-Bisita is not responsible for any damages or losses arising from the use of the website, whether related to system outages, data breaches, or miscommunication.

8.3. Users agree to use the e-Bisita platform at their own risk and to comply with all applicable laws and regulations.

9. Amendments to Terms and Conditions

9.1. e-Bisita reserves the right to update or modify these terms and conditions at any time without prior notice.

9.2. Users are encouraged to review the terms and conditions periodically to stay informed of any changes. Continued use of the platform following any modifications constitutes acceptance of the updated terms.

10. Governing Law

10.1. These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

10.2. Any disputes arising from or related to the use of e-Bisita shall be subject to the exclusive jurisdiction of the courts of the Philippines.

11. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at support@e-bisita.ph.

By using the e-Bisita platform, you agree to adhere to these terms and conditions in full.